OneSeam
Every channel, one inbox.
WhatsApp, site chat, email and social, gathered into one inbox inside your Wix dashboard. Your whole team, every channel, next to everything Wix already knows about the customer.
Your customers don't think in channels. Now your team doesn't have to.
WhatsApp arrives first. Site chat, email, Instagram and Facebook follow, all landing in the same thread for the same person.
One customer, one week
Priya used four ways to reach you. Your team saw one story.
- Mon 9:12 · WhatsApp"Is the Saturday workshop still open?"
- Mon 9:20 · Wix BookingsBooked 2 seats, paid online.
- Mon 9:21 · EmailReceipt sent.
- Wed 18:40 · Instagram"Can I bring a friend?"
- Wed 18:42 · Reply from Anil, on WhatsApp"Of course. I've added a third seat."
Built into Wix, not bolted on.
Your contacts, your labels
Chats match your Wix contacts. Labels you already use become audiences for campaigns.
The whole customer
Bookings, plans, events, orders and invoices sit beside the conversation.
A team inbox
Assign, hand over, mark done. Returning customers go back to the person they spoke to last.
Works with Automations
Send a template when someone books, buys or signs up, using the Wix Automations you already know.
Your conversations stay yours.
They live in your own Wix site, not on our servers, and never in anyone's AI training set. Uninstall OneSeam and we delete what we hold for your site.
Coming soon
$5 a month.
Per Wix site, billed through Wix. WhatsApp messaging charges are billed by Meta to your own business account.